Privacy Policy

1. Introduction

jiliglory ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy ("Policy") describes how jiliglory collects, uses, discloses, and safeguards personal data obtained through your use of the jiliglory online gaming platform at jiliglory.pro (the "Platform").

This Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming policy, both of which form part of your agreement with jiliglory.

2. Data We Collect

2.1 Information You Provide Directly

When you register, verify your identity, or contact jiliglory support, we collect:

• Full legal name and date of birth
• Residential address (including barangay, city/municipality, province)
• Email address and mobile number
• Government-issued ID details (e.g., PhilSys ID number, passport number, driver's license number)
• Payment information, including GCash mobile number, PayMaya account, or bank account details (BPI, BDO, Metrobank, etc.)
• Username and encrypted password
• Any information you provide when contacting our support team

2.2 Information Collected Automatically

When you access and use the Platform, we automatically collect:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the Platform
• Game activity, including wagers placed, games played, and session duration
• Transaction history, including deposits, withdrawals, and bonus usage
• Cookie identifiers and similar tracking technologies (see Section 8)

2.3 Information from Third Parties

We may receive information about you from third-party identity verification providers, payment processors, and fraud prevention services. This information is used solely to verify your identity, process transactions, and maintain Platform security.

3. How We Use Your Data

jiliglory uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jiliglory account.
• Identity verification: To verify your age (21+), identity, and eligibility to use the Platform in compliance with Philippine gaming regulations.
• Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely.
• Customer support: To respond to your inquiries, complaints, and support requests.
• Legal compliance: To comply with anti-money laundering (AML) obligations, tax reporting requirements, and other applicable laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other prohibited conduct.
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools where appropriate, including self-exclusion and deposit limits.
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and content of the Platform.
• Marketing communications: To send you promotional offers, bonuses, and updates about jiliglory — only where you have provided consent or where permitted by law. You may opt out at any time.

4. Legal Basis for Processing

jiliglory processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, age verification requirements, and tax obligations.
• Legitimate interests: Processing for fraud prevention, Platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

jiliglory does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Service providers: Third-party vendors who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only as instructed by jiliglory and in accordance with applicable privacy laws.
• Regulatory authorities: Government agencies, law enforcement, and regulatory bodies (including PAGCOR and the National Privacy Commission) where disclosure is required by law or valid legal process.
• Fraud prevention: Industry fraud prevention databases and services where necessary to protect jiliglory and its players from financial crime.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party service providers engaged by jiliglory are required to implement appropriate technical and organizational measures to protect your personal data and are prohibited from using it for any purpose other than providing services to jiliglory.

6. Data Retention

jiliglory retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Support communications are retained for two (2) years from the date of the interaction.
• Marketing consent records are retained for the duration of your account and for three (3) years following account closure.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with jiliglory's data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes.

7. Data Security

jiliglory implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including payment information and government ID details.
• Access controls limiting data access to authorized personnel on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning.
• Multi-factor authentication for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiliglory will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.

While jiliglory takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your jiliglory login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

8. Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the Platform. They help jiliglory recognize your device, remember your preferences, and analyze how the Platform is used. jiliglory uses the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for account login, session management, and security.
• Performance cookies: Collect anonymous information about how visitors use the Platform, helping us identify areas for improvement.
• Functional cookies: Remember your preferences (such as language and display settings) to provide a more personalized experience.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

8.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies are available in your browser's help documentation. Disabling strictly necessary cookies will prevent you from logging in to your jiliglory account.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliglory:

• Right to be informed: The right to know what personal data jiliglory collects and how it is used.
• Right of access: The right to request a copy of the personal data jiliglory holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jiliglory's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission if you believe your data rights have been violated.

To exercise any of these rights, please contact jiliglory's Data Protection Officer using the contact details in Section 12. We will respond to your request within fifteen (15) business days. We may require you to verify your identity before processing your request.

10. Children's Privacy

The jiliglory Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jiliglory does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to jiliglory, please contact our support team immediately so that we can take appropriate action.

11. Updates to This Policy

jiliglory reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how jiliglory protects your data.

12. Contact & Data Protection Officer

jiliglory has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us through the following channels:

• Live chat: Available 24/7 directly on the jiliglory Platform.
• Email: [email protected] — please note this is displayed as plain text and is not a clickable link.

When contacting us regarding a data rights request, please include your registered username, the nature of your request, and any relevant details to help us process your request efficiently. We aim to respond to all data-related inquiries within fifteen (15) business days.